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Feedback and complaints

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We want to hear from you. Use this form to tell us about a compliment, a problem, a complaint, a barrier you met, or an idea. It takes a few minutes. You do not have to give your name. Anonymous feedback is fine.

Cannot use this form?

You can also tell us by WhatsApp or phone at +1 647-575-2720 (text is best), or by email at [email protected]. Say that you want to give feedback and we will write it down for you. If you are Deaf, please use text or email.

Privacy notice

Fantasticanta uses what you write here only to respond to you and to improve our services. We keep it only as long as needed. If you do not ask for a reply, we do not keep your email or phone number. If you stay anonymous, we keep no personal details. You can ask to see, correct or delete your information at any time by writing to [email protected].

What happens next

A person reads every case. If you ask for a reply, we confirm within 2 business days and answer within 30 days. Read our feedback procedure for the details.

Thank you

Thank you. We received your feedback and a person will read it. If you asked for a reply, we will confirm within 2 business days and answer within 30 days. If you stayed anonymous we cannot reply, but we will still act on it. You can read how we handle feedback at https://erp.fantasticanta.co/feedback-procedure

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